Contact areaContact area Contact area
02051 315-0
Monday to Friday between 8:00 AM - 6:00 PM
Our Sort code and BIC
Sort code33450000


Always here for you


Always here for you

Our online banking service is available 24/7. However, there are also a number of other ways to get in touch with your Sparkasse Hilden-Ratingen-Velbert.

How can we help?

Have you checked whether the answer to your question is covered by our Service Centre help section?

Got a specific problem and looking for a quick answer?
Our Service Centre (German) has a big help section that is very easy to navigate and contains answers to all of the most frequently asked questions.

Your local Sparkasse

Find directions to your local Sparkasse.

Making an appointment

Make an appointment to talk to one of our advisors in-person at our branch.

Contact form

Send us a message by email and we’ll get back to you as quickly as possible.

24/7 emergency hotline for reporting lost or stolen cards

24/7 emergency hotline for reporting lost or stolen cards – in Germany

116 116*

Mon-Sun: 00:00 - 24:00

Emergency hotline for reporting lost or stolen cards – International

+49 30 4050-4050**

Mon-Sun: 00:00 - 24:00

* Calles made from landlines within Germany are free
** Your phone service provider’s fees apply

All other telephone numbers at a glance


02051 315-2555

Mon-Fri: 08:00-18:00 Uhr

Our address and bank details

Address: Sparkasse Hilden-Ratingen-Velbert
Friedrichstr. 181
42551 Velbert
Postal address: Sparkasse Hilden-Ratingen-Velbert
PF 101020

42510 Velbert
Sort code: 33450000

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